Sustainable cities and communities. Guidance on establishing smart city operating models for sustainable communities

Sustainable cities and communities. Guidance on establishing smart city operating models for sustainable communities

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What is this standard about?

Cities increasingly want to transform the way they operate by moving from a traditional model – based on functionally-oriented service providers operating in unconnected vertical siloes – to one that drives innovation and collaboration across vertical siloes and is built around user needs. This standard provides guidance on how to shift to this smarter, sustainable city operating model. It is the international revision of PAS 181 Smart City Framework - Guide to establishing strategies for smart cities and communities.

Who is this standard for?

It’s been developed and tested with and for city leaders, although much of the advice will be helpful to leaders of smaller urban areas and larger, regional-scale initiatives. 

City leaders include:

  • Policy developers in city authorities – both those responsible for the authority’s service design, commissioning and delivery role, and also those responsible for its community leadership role, in particular:
    • Elected leaders
    • Senior executives of local authorities (including chief executives, chief information officers and directors of key departments)
    • Senior executives of other public bodies with a city-wide remit
  • Others interested in leading and shaping the city environment, including:
    • Senior executives in the private sector who wish to partner with and assist cities in transforming city systems to create shared value 
    • Leaders from voluntary sector organizations active within the cityo Leaders in the higher and further educations sectors
    • Community innovators and representatives

Why should you use this standard?

Traditional budget-setting, accountability, decision-making and service delivery are embedded within vertically-integrated delivery chains inside cities. These delivery silos are built around functions not user needs. This standard provides guidance on how to create new operating models that drive innovation and collaboration across vertical siloes. It covers how to develop, agree and deliver city strategies that can transform a city’s ability to meet future challenges and deliver future aspirations.

The focus is on enabling cities to:

  1. Make current and future citizen needs the driving force behind all city spaces and systems
  2. Integrate physical and digital planning
  3. Identify, anticipate and respond to emerging challenges in a systematic, agile and sustainable way
  4. Create a step-change in the capacity for joined-up delivery and innovation across organizational boundaries within the city

The standard doesn’t describe a one-size-fits-all model for the future of cities. Rather, the focus is on the enabling processes by which innovative uses of technology and data, coupled with organizational change, can help each city deliver its own specific vision for the future in more efficient, effective and sustainable ways. 

NOTE: This international standard addresses key practical challenges in helping cities to implement BS EN ISO 37101, the management system for sustainable development of communities. However, it can also be used separately from BS EN ISO 37101.

What’s changed since the last update?

BS ISO 37106 is a new international standard which originated as PAS 181. It represents a progression from the PAS, including new learnings and reflecting an international focus.