Self storage. Specification for self storage services

Self storage. Specification for self storage services

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BS EN 15696:2008 Self storage. Specification for self storage services

BS EN 15696:2008 aims to promote a customer focussed approach to the commercial provision of customer direct access space for storage purposes, to both businesses and private individuals.

BS EN 15696 specifies requirements for the provision of self storage facilities and related services, for both personal and business purposes.

BS EN 15696 gives recommendations on:

  • The self storage facility
  • Self storage units
  • Response to enquiry
  • Drafting and completion of the self storage contract
  • Contract period
  • Late payment and lien
  • Unit vacate process
  • After sales service
  • Insurance and risk management
  • Operations and human resources
  • Implementation of BS EN 15696
  • Claims of Conformity.