1 Scope
This document provides a reference of 41 competences as required and applied at the Information and Communication Technology (ICT) professional work environment, using a common language for competences, skills and proficiency levels that can be understood across Europe.
This document was created for application by:
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— ICT service, user and supply companies,
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— ICT professionals, managers and human resource (HR) departments,
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— vocational education institutions and training bodies including higher education,
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— social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies,
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— market analysts and policy makers,
and other organizations and stakeholders in public and private sectors.

