BS EN 9131:2009 Aerospace series. Quality management systems. Nonconformance documentation
BS EN 9131 defines the common non-conformance data definition and documentation that must be exchanged between an internal or external supplier or sub-tier supplier and the customer when informing about a nonconformity requiring formal decision. The requirements are applicable - partly or totally – when reporting a product nonconformity to the owner or operator as user of the end item (e.g. engine, aircraft, spacecraft, helicopter etc.), if specified by contract.
Reporting of non-conformance data, either electronically or conventionally on paper, is subject to the terms and conditions of the contract. This also includes, where applicable, data access under export control regulations.
The process of exchanging coordinating and approving non-conformance data via waiver/concession or product quality escape varies with the multiple relationships and agreements among all parties concerned.
The information provided by BS EN 9131 forms an architecture for submitting and managing data that allows for concise and accurate communication using various methods. The main objective of BS EN 9131 is to provide the definition of a data set that can be integrated into any form of communication (e.g., electronic data interchange, submission of conventional paper forms).
Contents of BS EN 9131:
- Foreword
- Scope
- Application
- Purpose
- Normative references
- Terms and definitions
- Requirements
- Code catalog
- Process codes
- Cause codes
- Corrective action codes
- List of nonconformance documentation data (Mandatory fields bolded with *)
- Form layout example
- Bibliography
- Nonconformance process codes
- Nonconformance cause codes
- Nonconformance corrective action codes